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INTRODUCTION

I am an avid learner and my portfolio is a representation of the achievements and skills I have mastered as a tech enthusiast.

ABOUT

My approach to learning and mastering new skills.

As a tech enthusiast, I enjoy tackling new challenges and mastering new skills in the industry. I believe that the best way to learn is through hands-on experience, so I like to dive in and experiment with different technologies and techniques. I also make sure to stay up-to-date with the latest industry developments and trends so that I can continue to grow and improve my skills. Additionally, I enjoy collaborating with others and sharing knowledge, so I often seek out opportunities to work on team projects or mentor others who are also looking to improve their skills. Overall, I am passionate about continuously learning and evolving in the tech industry.

ACHIEVEMENTS

I am proud to have achieved many notable accomplishments throughout my career, including the following certifications:

Education

ServiceNow

09/22 – 12/22

New Bootcamp

A 9-week intensive training program designed to prepare apprentices for the ServiceNow CSA exam.

City Colleges of Chicago

2021 – Present

Associates in General Science

I am currently attending school and working towards my associate’s degree in general science.

RESUME

Experience

I have a wealth of experience in the tech industry, having worked on a variety of projects and teams throughout my career.

PayComplete

10/21 – Present

ServiceNow Administrator

As one of the ServiceNow administrator, I maintain, troubleshoot, and configure the instance. I work with a team that supports custom builds and solutions for internal and external stakeholders. I collaborate with stakeholders, troubleshoot issues, implement best practices, and participate in project planning and execution. My technical expertise includes maintaining the CMDB, creating workflows, developing custom applications, and managing various ServiceNow features. 

Stericycle

03/17 – 10/21

ServiceNow Developer | ServiceNow Administrator

As the ServiceNow platform administrator, I ensure the security and integrity of the system by setting up and maintaining Access Control Lists (ACLs) that control user access. I also create and implement business rules to automate processes and enforce organizational policies within the platform.

Download Full Resume

SKILLS

Skills I have collected
over the years.

ServiceNow

85%

HTML/CSS

75%

JavaScript

70%

Technical Troubleshooting

90%

Operating Systems

80%

Customer Service

65%

SQL

50%

It Support

95%

IT Security

70%

Active Directory

60%

PORTFOLIO

Selected Work

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Immersive Solutions

Immersive Solutions

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Surface Experience

Surface Experience

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Adaptive Generation

Adaptive Generation

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Frame Manufacturer

Frame Manufacturer

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CONTACT

Let’s get in touch.

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